Printer Friendly Version of OB1Net Terms and Conditions/Acceptable Use Policy

This document contains the terms and conditions of OB1Net internet access and the acceptable use provisions of this service. Use of the internet access service
constitutes acceptance of all provisions of this document. This document replaces all previous Acceptable Use Policy documents of OB1Net LLC.

OB1Net provides high-speed internet access through a shared T-1 line.
Access is always available and does not require a separate phone line.
Service includes two OB1Net mail accounts.
Mail accounts feature webmail and spam controls.

The monthly service rate is $30.00
The rate of $30.00 per month applies to single and multiple computer households.

There is a one-time setup and installation fee for OB1Net service. This fee is $120 and is for the setup of one computer or wireless router. This fee is non-refundable.
OB1Net will provide to the customer all wireless equipment required to initiate the service. The wireless devices provided to thecustomer are considered to be the property of OB1Net and shall be returned when service is discontinued.

OB1Net internet access service is prepaid.
Customer will have payment choices of automatic credit card debit or check.

Customer choosing the check option will be billed quarterly by email at $90.00.
Payments are due on the first of February, May, August, and November.
Checks should be made to OB1Net. The first quarter of new accounts will be pro-rated at $30 for one month and $60 for two months. Quarterly payments are refundable for unused months only and are issued after equipment return.

Customer choosing automatic credit card debit will be billed monthly. Payments are due on the first day of the month. Credit card payments are non-refundable. Customer is responsible for providing correct credit card information and for updating any changes to the credit card account. All billing mistakes should be reported to OB1Net within 60 days of the disputed charge.

Customer account is in default on the 16th of the month or the 16th of the quarter. Service will be disconnected for default of payment. Service interrupted for non-payment will be reconnected at a service charge of $15.00.

OB1Net does not require a length of service contract. Customer may cancel service at any time. There are no cancellation fees. Service cancellation requested after the regular billing date will be billed for the whole month of service. Customer must contact OB1Net at 831-3295 or email at customerservice@ob1net.net for service cancellation. Service will be terminated at the next billing date. OB1Net equipment should be returned within 14 days after service termination.

Technical support from OB1Net is limited to loss of internet connectivity arising from problems of the OB1Net system or customer's OB1Net supplied hardware.
OB1Net will monitor the network for individual and system wide network problems,
however OB1Net cannot guarantee the resolution of any particular problem within a certain time frame.

OB1Net technical support is not responsible for customer's computer hardware,
software, or home computer network. Technical support is also not responsible for
internet connectivity problems caused by malware or non-OB1Net computer repair
service. OB1Net will provide free technical assistance for re-establishing network
connection for a new computer or computer with an updated or replaced operating
system.

Service trouble may be reported during regular business hours by phoning OB1Net at 831-3295. Regular business hours are Monday through Friday between 9am and 5pm. After hours, messages may be left on the OB1Net answering machine or customers may access the contact page on the OB1Net website to report a problem. Calls and emails will be answered the next business day. All onsite service calls are by appointment only and must be made in advance by phone or email.

OB1Net offers Ask Dr. Tech 1-year 24/7 computer help and support service at a
discounted price of $50.00. Please go to the website at www.askdrtech.com for a
complete list of supported software and hardware. Interested customers should
call OB1Net at 831-3295 for membership number and activation code.

OB1NET INTERNET ACCESS SERVICE IS PROVIDED ON AN "AS IS" BASIS AND CUSTOMER USES THE SERVICE AT CUSTOMER'S OWN RISK. OB1NET GIVES NO WARRANTY EXPRESSED OR IMPLIED FOR THE SERVICE PROVIDED INCLUDING WITHOUT LIMITATION, WARRANTY OF MERCHANTABILITY AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. OB1NET DOES NOT WARRANT THAT SERVICES WILL PERFORM AT A PARTICULAR SPEED, OR WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE.

Customer agrees to indemnify and hold harmless OB1Net from any claims resulting from customer use or disruption of the service. OB1Net will not be responsible for direct, indirect, incidental, special or consequential damages incurred while using the OB1Net service to either customer or business of customer. This includes but is not limited to loss of income, loss of data, delays and interruption to service caused by natural disasters, man-made disasters, government degree, electrical system surges and failures, communication line failure, or unauthorized entry into customer computer, computer network or data.

The Acceptable Use Policy contains the rules for using the OB1Net service. Use of the service constitutes acceptance and customer agreement to abide by all OB1Net policies.

Customer will not intentionally interfere with service to other users, hosts or the network. This includes but is not limited to network flooding, denial of service attacks, and disruption of connection between network and other customer accounts.

Customer is prohibited from using the OB1Net network, servers, or services to transmit Unsolicited Bulk Email (UBE). UBE is defined as advertising or solicitations for products or services sent to multiple recipients who have not agreed to receive such communications. OB1Net also prohibits the transmission of fraudulent electronic communications including but not limited to chain letters, pyramid schemes or emails with forged headers.

Customers using file-sharing applications must disallow computer from being used
as a distribution point or file sharing server. OB1Net will phone customer if bandwidth usage shows that computer is being used as a server. OB1Net may temporarily disconnect computer from the OB1Net system if there is no answer to OB1Net. Customer should call OB1Net support for any questions concerning file-sharing applications.

Customer is prohibited from using the OB1Net network, servers or services from transmitting malicious software. This includes but is not limited to "viruses, Trojan-horse programs, worms or logic bombs".

Customer is prohibited from tampering with or interfering with OB1Network security. Customer shall not attempt to crack passwords or security encryption codes, log into an unauthorized account or attempt to access data that does not have public access. Customer should keep all passwords secret and secure.

Customer is solely responsible for any activities to or from customer account. OB1Net services are to be used for lawful purposes only. OB1Net services are not to be used in any manner that infringe on the rights of any third party, including but not limited to intellectual property rights, copyright infringement.

In order to provide a high quality and low cost internet access service to all OB1Net customers, OB1Net must limit bandwidth usage of customers. Bandwidth usage will be measured as a percentage of network utilization per unit of time. Customer will be notified by OB1Net of excessive usage and will be asked to voluntarily reduce their usage.

OB1Net has the right but not the obligation to monitor service in order to enforce bandwidth usage limitations and other acceptable use provisions, to properly operate the service and to protect the OB1Network service.

OB1Net will not disclose or sell any of customer's personal information collected for account registration to any third party. Personal information includes name, address, phone number, email address, or credit card information. OB1Net will not monitor or disclose information on customer internet usage or other private data. Customer acknowledges the right of OB1Net to monitor customer use and disclose information concerning customer's account when required by local, state or federal law enforcement authorities or by any court order.

OB1Net reserves the right to restrict customer bandwidth usage if customer exceeds bandwidth usage and does not voluntarily comply with bandwidth usage reduction. OB1Net reserves the right to disconnect customer service if customer is in violation of any provision of this Acceptable Use Policy.

This contract and all transactions between OB1Net and the customer shall be governed by and constructed in accordance with the laws of the state of California. Disputes and claims relating to this agreement or to OB1Net's service shall be settled in San Francisco California. All disputes or claims shall be settled by mediation or binding arbitration. Binding arbitration shall be considered total and finalmendments to Terms and Conditions/Acceptable Use Policy

OB1Net may amend the Terms and Conditions and the Acceptable Use Policy at any time. Service agreement changes will be posted on the OB1Net website. Customers will be informed of changes by email and will have ten days to discontinue service if customer does not want to accept the new terms. Continued use of the service constitutes acceptance of all new provisions.