OB1Net Terms and Conditions/Acceptable Use
Terms and Conditions
This document contains the terms and conditions of
OB1Net internet access and the
acceptable use provisions of this service. Use of the
internet access service constitutes acceptance of all
provisions of this document. This document replaces
Acceptable Use Policy documents of OB1Net LLC.
OB1Net provides high-speed internet access through
a shared T-1 line.
Access is always available and does not require a separate
Service includes two OB1Net mail accounts.
Mail accounts feature webmail and spam controls.
Service Rates and Fees
The monthly service rate is $30.00
The rate of $30.00 per month applies to single and multiple computer households.
Setup and Equipment
There is a one-time setup and installation fee for
OB1Net service. This fee is $120 and is
for the setup of one computer or wireless router. This
fee is non-refundable.
OB1Net will provide to the customer all wireless equipment
required to initiate the service.
The wireless devices provided to the customer are considered
to be the property of OB1Net
and shall be returned when service is discontinued.
OB1Net internet access service is prepaid.
Customer will have payment choices of automatic credit
card debit or check.
Check Payment Option
Customer choosing the check option will be billed quarterly by email
Payments are due on the first of February, May, August,
Checks should be made to OB1Net. The first quarter of
new accounts will be pro-rated at $30 for one month
and $60 for two months. Quarterly payments are refundable
for unused months only and are issued after equipment
Credit Card Payment Option
Customer choosing automatic credit card debit will be
billed monthly. Payments are due on the first day of
the month. Credit card payments are non-refundable.
Customer is responsible for providing correct credit
card information and for updating any changes to the
credit card account. All billing mistakes should be
reported to OB1Net within 60 days of the disputed charge.
Customer account is in default on the 16th of the month or the 16th of the quarter.
Service will be disconnected for default of payment. Service interrupted for non-payment
will be reconnected at a service charge of $15.00.
OB1Net does not require a length of service contract. Customer may cancel service at
any time. There are no cancellation fees. Service cancellation requested after the regular
billing date will be billed for the whole month of service. Customer must contact OB1Net
at 831-3295 or email at email@example.com for service cancellation.
Service will be terminated at the next billing date. OB1Net equipment should be returned
within 14 days after service termination.
Technical support from OB1Net is limited to loss of
internet connectivity arising from
problems of the OB1Net system or customer's OB1Net supplied
OB1Net will monitor the network for individual and system
wide network problems,
however OB1Net cannot guarantee the resolution of any
particular problem within a
certain time frame.
OB1Net technical support is not responsible for customer's computer hardware,
software, or home computer network. Technical support
is also not responsible for
internet connectivity problems caused by malware or
non-OB1Net computer repair
service. OB1Net will provide free technical assistance
for re-establishing network
connection for a new computer or computer with an updated
or replaced operating
Service trouble may be reported during regular business hours by phoning OB1Net
831-3295. Regular business hours are Monday through
Friday between 9am and 5pm.
After hours, messages may be left on the OB1Net answering
machine or customers may
access the contact page on the OB1Net website to report
a problem. Calls and emails
will be answered the next business day. All onsite service
calls are by appointment only
and must be made in advance by phone or email.
OB1Net offers Ask Dr. Tech 1-year 24/7 computer help and support service at
discounted price of $50.00. Please go to the website
at www.askdrtech.com for a
complete list of supported software and hardware. Interested
call OB1Net at 831-3295 for membership number and activation
OB1NET INTERNET ACCESS SERVICE IS PROVIDED ON AN "AS
IS" BASIS AND
CUSTOMER USES THE SERVICE AT CUSTOMER'S OWN RISK. OB1NET
WARRANTY EXPRESSED OR IMPLIED FOR THE SERVICE PROVIDED
WITHOUT LIMITATION, WARRANTY OF MERCHANTABILITY AND
WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE. OB1NET DOES NOT WARRANT THAT
PERFORM AT A PARTICULAR SPEED, OR WILL BE UNINTERRUPTED,
Limitations of Liability
Customer agrees to indemnify
and hold harmless OB1Net from any claims resulting from
customer use or disruption of the service. OB1Net will
not be responsible for direct, indirect, incidental, special
or consequential damages incurred while using the OB1Net
service to either customer or business of customer. This
includes but is not limited to loss of income, loss of
data, delays and interruption to service caused by natural
disasters, man-made disasters, government degree, electrical
system surges and failures, communication line failure,
or unauthorized entry into customer computer, computer
network or data.
Acceptable Use Policy
The Acceptable Use Policy contains
the rules for using the OB1Net service. Use of the service
constitutes acceptance and customer agreement to abide
by all OB1Net policies.
Reselling of Service
Customers may not resell or distribute
OB1Net services in whole or in part.
Customer will not intentionally interfere
with service to other users, hosts or the network. This
includes but is not limited to network flooding, denial
of service attacks, and disruption of connection between
network and other customer accounts.
Unsolicited Bulk Email
Customer is prohibited from using
the OB1Net network, servers, or services to transmit Unsolicited
Bulk Email (UBE). UBE is defined as advertising or solicitations
for products or services sent to multiple recipients who
have not agreed to receive such communications. OB1Net
also prohibits the transmission of fraudulent electronic
communications including but not limited to chain letters,
pyramid schemes or emails with forged headers.
File Sharing Software
Customers using file-sharing applications must disallow
computer from being used
as a distribution point or file sharing server. OB1Net
will phone customer if bandwidth
usage shows that computer is being used as a server.
OB1Net may temporarily
disconnect computer from the OB1Net system if there
is no answer to OB1Net.
Customer should call OB1Net support for any questions
concerning file-sharing applications.Malicious Software
Customer is prohibited from using the OB1Net network,
servers or services to transmit malicious software.
This includes but is not limited to "viruses, Trojan-horse
worms or logic bombs".
Network and Personal Security
Customer is prohibited from tampering with or interfering
with OB1Network security.
Customer shall not attempt to crack passwords or security
encryption codes, log into an unauthorized account or
attempt to access data that does not have public access.
Customer should keep all passwords secret and secure.
Customer is solely responsible for any activities to
or from customer account. OB1Net services are to be
used for lawful purposes only. OB1Net services are not
to be used in any manner that infringe on the rights
of any third party, including but not limited to intellectual
property rights, copyright infringement.
In order to provide a high quality and
low cost internet access service to all OB1Net customers,
OB1Net must limit bandwidth usage of customers. Bandwidth
usage will be measured as a percentage of network utilization
per unit of time. Customer will be notified by OB1Net
of excessive usage and will be asked to voluntarily reduce
OB1Net has the right but not the obligation
to monitor service in order to enforce bandwidth usage
limitations and other acceptable use provisions, to properly
operate the service and to protect the OB1Network service.
OB1Net will not disclose or sell any of customer's personal
information collected for account registration to any
third party. Personal information includes name, address,
phone number, email address, or credit card information.
OB1Net will not monitor or disclose information on customer
internet usage or other private data.
the right of OB1Net to monitor customer use and disclose
information concerning customer's account when required
by local, state or federal law enforcement authorities
or by any court order.
Use Restriction and Service Termination
OB1Net reserves the right to restrict customer bandwidth
usage if customer exceeds bandwidth usage and does not
voluntarily comply with bandwidth usage reduction.
OB1Net reserves the right to disconnect customer service
if customer is in violation of any provision of this
Acceptable Use Policy.
Arbitration and Choice of Venue
This contract and all transactions between OB1Net and
the customer shall be governed by and constructed in
accordance with the laws of the state of California.
Disputes and claims relating to this agreement or to
OB1Net's service shall be settled in San Francisco California.
All disputes or claims shall be settled by mediation
or binding arbitration. Binding arbitration shall be
considered total and finalmendments to Terms and Conditions/Acceptable
Admendments to Terms and Conditions/Acceptable Use Policy
OB1Net may amend the Terms and Conditions and the Acceptable
Use Policy at any time. Service agreement changes will
be posted on the OB1Net website. Customers will be informed
of changes by email and will have ten days to discontinue
service if customer does not want to accept the new
terms. Continued use of the service constitutes acceptance
of all new provisions.